Hiring the wrong contractor can derail your entire renovation — especially in New York City, where timelines are tight, costs are high, and red tape is everywhere. Before you sign anything, take time to ask the right questions.
Here’s what to ask (and why it matters):
🏛️ Licensing & Legal
1. Are you licensed to work in NYC?
NYC contractors must have a valid HIC license or be registered with the Department of Buildings. If they’re not licensed, walk away.
2. Are you fully insured with general liability and workers’ comp?
If not, you could be liable for injuries or damage on site. Always request a Certificate of Insurance with your address listed as the certificate holder.
3. Will you handle DOB permits and filings if needed?
In NYC, permits are not optional. Make sure your contractor will handle approvals, inspections, and paperwork.
4. Can you work with my building’s co-op or condo board?
Some buildings require insurance, license verification, and even interviews. Confirm they have experience navigating building management rules.
📋 Scope, Pricing & Project Management
5. Will you personally manage the project, or someone else?
Know who your main point of contact is — and confirm they’ll be present, responsive, and reliable.
6. How many jobs are you managing at the same time?
If they’re juggling too many projects, your renovation could fall through the cracks.
7. Will you share a timeline tailored to my scope of work?
You deserve a clear schedule — even if it adjusts later. It helps keep everyone aligned.
8. Is this a fixed-price contract or could the cost change?
Clarify whether the estimate is fixed, time-and-materials, or open-ended. Ask for a detailed proposal in writing.
9. What’s included in this proposal — and what’s not?
Some contractors leave out materials like fixtures, paint, or cleanup to make the price look lower. Read the fine print.
🤝 Communication, Trust & Quality Control
10. Do you provide lien waivers and final receipts?
This protects you from future legal or payment issues. Clean paperwork is non-negotiable.
11. How often will I get updates during the renovation?
Weekly updates are standard. For key phases like demo, tile, or final finish, daily check-ins are ideal.
12. Can I speak to past clients or see photo examples?
Don’t rely on Instagram alone. Ask for real references — and call them.
13. What happens if something goes wrong or gets delayed?
Every job hits bumps. Look for a contractor who responds with professionalism, not blame or silence.
14. How do you handle change orders?
Make sure all changes are documented and approved before being billed. Verbal agreements don’t count.
15. What’s your process for resolving disputes or miscommunication?
You want a contractor who prioritizes transparency and keeps detailed records. Ask how they’ve handled issues in the past.
✨ Bonus: Download Our Free Checklist
We’ve compiled all these questions (plus a few extras) in a free printable NYC Renovation Checklist. Bring it to your contractor meetings so you don’t forget a thing.
Final Thought
If a contractor can’t answer these questions clearly — or they get defensive — that’s your sign to walk away. Great contractors won’t just tolerate these questions. They’ll appreciate that you’re doing your homework.
